Support request checklist

• ☐ State the product name and version.
• ☐ Describe the transaction and the step where the error occurs.
• ☐ Record the complete error message.
• ☐ Note when the issue first appeared.
• ☐ Check whether it affects all users or one user.
• ☐ Note the latest update or configuration change.
• ☐ Remove sensitive personal and business information from screenshots.
• ☐ Do not send passwords, licence keys or databases through a general contact form.

info@erteyazilim.com.tr · 0850 346 00 35 · 0532 579 20 37